Badminton Place care home scores ‘outstanding’ in Care Quality Commission inspection

A care home in Bristol has been named among the best in the country after achieving an ‘outstanding’ rating in its most recent inspection by watchdogs.

Badminton Place care home, which provides care for up to 73 people, received the top rating in a report from the Care Quality Commission last week.

The care home is run by Berkley Care Group, opening just two years ago during the Covid pandemic. It is purpose built and features a cinema, hair salon and therapy rooms.

In its report, the CQC commended the home’s leadership and staff in their ability to meet residents’ needs, describing it as ‘exceptional and distinctive’.

The management team were, the report added, ‘determined and driven to deliver an outstanding service’, while staff knew residents ‘extremely well and understood their individual needs’.

General manager Holly Caswell said:“Over the past 20 months I’ve had the pleasure of working alongside some amazing people, and what we have built is truly special.

“We have a growing staff team that is continuing to create a thriving community at Badminton Place, and without all of their support we wouldn’t have been able to achieve this ‘outstanding’ rating.

“Since opening, they have worked tirelessly to ensure that residents have the best experience possible. From food to free time to simply being able to live an independent lifestyle, we have put a lot of effort into making sure every resident feels a part of our community.

Andrew Winstanley, Berkley Care Group’s chief executive, said:“This ‘Outstanding’ award is testament to Holly and the whole Badminton Place team’s dedication to its residents.

“When it comes to residents’ experiences in our homes, Berkley’s focus is centred around attention to detail and ensuring our residents live well. Badminton Place is a shining example of this.

“We aim for the highest standards across all of our homes, and we are confident that our expanding portfolio of homes across the country will match the same high standards here at Badminton Place.”