The GP Patients Survey’s latest results were released a couple of months ago (July 10) and reveal what patients think of their local GP practice.
The Patient Survey saw more than 700,000 complete the questionnaire between December 20 and April 1.
One of the areas the survey focuses on is the patients’ experiences with the reception and administration team at their GP.
Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).
Here we reveal the surgeries in Bristol postcode area where reception teams have been voted the least helpful by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’ or ‘fairly helpful’.
1. Emersons Green Medical Centre
12% of patients said the reception team was ‘very helpful’, while 38% said they found the team ‘fairly helpful’. | Google
2. Montpelier Health Centre
22% of patients said the reception team was ‘very helpful’, while 38% said they found the team ‘fairly helpful’. | Annie via Google Maps
3. Stafford Medical Group
21% of patients said the reception team was ‘very helpful’, while 39% said they found the team ‘fairly helpful’. | Google Maps
4. Leap Valley Medical Centre
23% of patients said the reception team was ‘very helpful’, while 41% said they found the team ‘fairly helpful’. | Google Maps