The GP Patients Survey’s latest results were released a couple of months ago (July 10) and reveal what patients think of their local GP practice.
The Patient Survey saw more than 700,000 complete the questionnaire between December 20 and April 1.
One of the areas the survey focuses on is the patients’ experiences with the reception and administration team at their GP.
Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).
Here we reveal the surgeries in Bristol postcode area where reception teams have been voted the least helpful by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’ or ‘fairly helpful’.
5. The Armada Family Practice
26% of patients said the reception team was ‘very helpful’, while 39% said they found the team ‘fairly helpful’. | Kerry Turner via Google Maps
6. Lawrence Hill Health Centre
30% of patients said the reception team was ‘very helpful’, while 38% said they found the team ‘fairly helpful’. | Google Maps
7. Concord Medical Centre
22% of patients said the reception team was ‘very helpful’, while 47% said they found the team ‘fairly helpful’. | Google Maps
8. Nightingale Valley Practice
23% of patients said the reception team was ‘very helpful’, while 46% said they found the team ‘fairly helpful’. | Google Maps