The fastest and slowest responding GP practices in England revealed - here's where Bristol ranks
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Personal injury experts at Claims.co.uk have used data from the Office for National Statistics’ Health Insight Survey from September 17, 2024 to October 9, 2024 to reveal the response rates of GP practices.
The ranking is based on the percentage of people who were successful in making contact with their GP on the same day as their attempt for each NHS care board across the country.
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Hide AdBristol, North Somerset and South Gloucestershire has the slowest GP practices in England, with 65% of the 748 people who attempted to contact their GP being successful on the same day.
The second slowest was Bedfordshire, Luton and Milton Keynes (66.8% out of 837 people),followed by North East London (67.6% out of 1,061 people).


In contract, GPs in Bath and North East Somerset, Swindon and Wiltshire were the fastest responding in England, with 89% of 1,039 callers making contact on the same day, followed by Herefordshire and Worcestershire (86.5% out of 878 people) and Lancashire and South Cumbria (85.9% out of 1,560 people).
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Hide AdA spokesperson for Claims.co.uk commented: “Analysing the latest Health Insight Survey provides an accurate record of people attempting to reach their GPs in everyday life, with varying degrees of success across the country.
“While locations are a clear factor in the rate of same day contact with your NHS GP, the survey also reveals that age may play a role too. Those aged between 16-24 are almost 16% less likely to get through to a GP on the same day than those aged 75 and older.
“With the struggle of making NHS GP appointments making news frequently in the UK, it will be interesting to see if these percentages increase with a 4.7% increase in revenue allocation according to the Autumn Budget”.
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