The 10 ‘worst’ GP surgeries in Bristol as judged by patients

Patient satisfaction with GP surgeries has slumped considerably in the past year across England, results of an official NHS survey show. The study has also revealed the best and worst rated surgeries in Bristol.

The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, asked people across the country about what they think about their local GP practice. Of those who responded, 72% said they had a good overall experience, down from 83% last year and 82% the year before.

The survey contacted 2.5 million people between 10 January and 11 April in 2022.

A spokesperson for NHS Bristol, North Somerset and South Gloucestershire ICB, said: “The GP surgery team is growing and patients may be offered an appointment with a specialist such as an advanced nurse practitioner, physiotherapist, or clinical pharmacist rather than a GP. Our local campaign ‘Your GP surgery team cares for you’ highlights some of the innovation happening in our area.

“However, we also recognise there are some areas for improvement. We are continuing to share learning between practices about what works well, and are working to support practices to deliver high-quality services to patients.”

1. Nightingale Valley Practice

At the Nightingale Valley Practice on Wick Road in Brislington, 20% of people responding to the survey rated their overall experience as ’fairly poor’ or ‘very poor’.

2. Bedminster Family Practice

At Bedminster Family Practice on Regent Road, 22% of people responding to the survey rated their overall experience as ’fairly poor’ or ‘very poor’.

3. Bridge View Medical Centre

At Bridge View Medical Practice on Coronation Road in Southville, 22% of people responding to the survey rated their overall experience as ’fairly poor’ or ‘very poor’.

4. Wellspring Surgery

At the Wellspring Surgery on Beam Street in Redfield, 23% of people responding to the survey rated their overall experience as ’fairly poor’ or ‘very poor’.