NatWest confirms two Bristol branches to close as in person transactions plummet

A spokesperson for the bank said: “We take our responsibility seriously to support the people who face challenges in moving online, so we are investing to provide them with support and alternatives that work for them,”

By Carrington Walker

Published 30th Mar 2023, 09:39 GMT

NatWest has confirmed the closure of two high street banks in Bristol.

Two high street banks in Bristol have announced they will be closing this summer due to a drop in over-the-counter transactions as more customers turn to online banking.

The NatWest branches on Wells Road, in Knowle, and on the High Street, in Westbury-on-Trym have penned letters to its customers informing them of the decision. The national bank stated that counter transactions had dropped by almost two-thirds, largely due to people switching to online banking and not visiting branches in person, since the start of the Covid pandemic.

The Knowle NatWest will close on July 12 - anyone who needs a counter transaction can use the Post Office based across the road. The Westbury-on-Trym branch is set to close on August 8.

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