HSBC to close branch in Bristol - plus two more in Keynsham and Thornbury

Watch more of our videos on Shots! 
and live on Freeview channel 276
Visit Shots! now

HSBC has announced that it will be closing more branches across the UK, including one on Whiteladies Road in Bristol.

Its branches in Thornbury and Keynsham will also be shut.

The three are among 69 bank branches to close due to a shift to online banking during the Covid-19 pandemic, in a move affecting around 400 staff.

Hide Ad
Hide Ad

HSBC said that less than 50% of its customers now regularly use it branch network, with footfall dropping sharply over the past five years.

The branch on Whiteladies Road will close on September 29.

HSBC has announced the closure of its branch in Whiteladies RoadHSBC has announced the closure of its branch in Whiteladies Road
HSBC has announced the closure of its branch in Whiteladies Road

It will be the third bank to close on Whiteladies Road after Halifax closed in February and Santander in July last year.

The Thornbury High Street branch will close on August 25, and the one on Keynsham High Street on September 1.

Jackie Uhi, head of HSBC UK’s branch network, said: “The way people bank is changing – something the pandemic has accelerated.

Hide Ad
Hide Ad

“Our branches continue to support people with their more complex banking needs, but the way we can do this has also evolved, with the addition of banking hubs, community pop ups and continued use of the Post Office network.

“Rather than a one-size-fits-all branch approach, it’s an approach built around the way different customers are choosing to bank in different areas.

“We know that the majority of our customers have a preference to do much of their day-to-day banking online or via mobile, so we’re removing locations where we have another branch nearby, and where there is a significant reduction in customers using face-to-face branch servicing.

“This will enable us to invest in locations where our customers are continuing to utilise the branch network, including updating technology and refurbishing branches.”

The bank closures will leave five HSBC branches in Bristol.

They are in Cabot Circus, Westbury-on-Trym, Downend, Filton and Kingswood.

Related topics:

Comment Guidelines

National World encourages reader discussion on our stories. User feedback, insights and back-and-forth exchanges add a rich layer of context to reporting. Please review our Community Guidelines before commenting.