The 2023 GP Patient survey reveals what patients thought of their local GP practice in Bristol, North Somerset and South Gloucestershire.
The annual survey saw around 760,000 patients complete a questionnaire asking about their experiences with the local GP surgery.
The NHS England figures showed overall satisfaction in GPs across England fell to its lowest level since the survey began in 2018, with 71.3% of patients rating the service as "good" or "very good" in 2023 – down from 72.4% in 2022.
But where are the highest-rated GP practices in Bristol, north Somerset and South Gloucestershire?
We ranked the top 10 in the area by the percentage of people who rated the service as good or very good, excluding those with fewer than 100 responses.
Here’s the top 10 in pictures.
1. Heywood Family Practice, Pill
Of the 116 people who responded to the GP survey, 97% described their overall experience of Heywood Family Practice as "good" or "very good”. Some 72.7% said the practice was very good, while 24.3% said it was good. A further 0.6% said it was poor, while no one described the service as very poor.
2. Close Farm Surgery, North Common
Coming in second was Close Farm Surgery, where 54.1% of 116 people said their experience at the practice was very good, and 38% described it as good. It meant the practice was rated at least good by 92.1% of patients, making it the second-highest rated practice in Bristol, north Somerset and South Gloucestershire.
3. Sea Mills Surgery, Sea Mills
Sea Mills Surgery came in third with a score of 90.8%. Some 49.3% of patients at the practice rated the service as very good, while a further 41.5% believed it was just good. Meanwhile, 6% described the service as poor or very poor.
4. Harbourside Family Practice, Portishead
Coming in just outside the top three was Harbourside Family Practice, which 90.6% of 123 patients rated as good or very good. The practice was rated very good by 61.9% of patients, and good by 28.7%. However, 1.7% of patients thought the service was poor, with a further 0.6% describing it as very poor.