Bristol Water customers could pay more for their water - here’s why and what Ofwat report said

Bristol’s water supplier Bristol Water has been given the go ahead to charge customers more - here’s why

Bristol water supplier Bristol Water will be able to increase prices for customers after meeting its targets.

Eleven water companies across England and Wales have been fined a combined total of £150 million, due to missing targets set by regulatory body, Ofwat.

Thames Water and Southern Water were the worst performers and will be forced to reimburse customers £51m and £28.3m respectively.

Bristol Water however, were among the best performing companies and have been allowed to charge customers more.

Britain recently recorded its driest summer since 1975 with areas across the UK including Bristol announced in drought and hose pipe bands administered nationwide. 

David Black, the chief executive of Ofwat for England and Wales, added: "When it comes to delivering for their customers, too many water companies are falling short.

"All water companies need to earn back the trust of customers and the public, and we will continue to challenge the sector to improve."

It comes amid skyrocketing energy prices for electric and gas, with warnings the cost of groceries could also soar by £17.bn over a surge in costs carbon dioxide.

How did Bristol Water perform?

According to an Ofwat report, Bristol Water was the sixth best performing water supplier behind Wessex Water, United Utilities, South Staffs Water, Severn Trent Water and Portsmouth Water.

The firm performed well on issues such as pollution incidents, supply interruptions, and internal sewer flooding.

Bristol Water will be permitted to generate an additional £0.6 million in customer bills.

Which water companies are being fined?

Alongside Thames Water & Southern Water, nine companies were found to breach regulatory standards set by Ofwat. Here is a full list of the worst performing companies:

  • Affinity Water - £0.8m
  • Anglian Water - £8.5m
  • Dwr Cymru - £8m
  • Hafren Dyfrdwy - £0.4m
  • Northumbrian Water - £20.3m
  • SES Water - £0.3m
  • South East Water - £3.2m
  • South West Water - £13.3m
  • Southern Water - £28.3m
  • Thames Water - £51m
  • Yorkshire Water - £15.2m

Which water companies performed well?

Here’s a list of the best performing water companies:

  • Bristol Water - £0.6m
  • Portsmouth Water - £0.8m
  • Severn Trent Water - £62.9
  • South Staffs Water £3.3m
  • United Utilities - £24.1m
  • Wessex Water - £4.4m