Patients’ satisfaction with booking a GP appointment is on the rise, despite a public row brewing over whether doctors are seeing enough people face-to-face.
The majority of patients (71%) had a good experience booking an appointment, according to the latest GP Patient Survey, produced by Ipsos MORI on behalf of NHS England. This is up from 65% in the 2020 survey.
The patient survey contacted 2.4 million people from January to April of this year to gather information on how patients feel about their local GP service, and around a third of them responded.
The results reveal the best and worst rated surgeries in Bristol and beyond.
5. The Lennard Surgery
There were 368 survey forms sent out to patients at the Lennard Surgery. The response rate was 42.1%. When asked about their experience of making an appointment, 11.8% said it was very poor and 7.7% said it was fairly poor. Photo: Google Maps
6. Montpelier Health Centre
There were 517 survey forms sent out to patients at Montpelier Health Centre. The response rate was 22.1%. When asked about their experience of making an appointment, 11.8% said it was very poor and 12.4% said it was fairly poor Photo: Google Maps
7. Courtside Surgery, Yate
There were 263 survey forms sent out to patients at Courtside Surgery. The response rate was 47.5%. When asked about their experience of making an appointment, 8.5% said it was very poor and 11.2% said it was fairly poor Photo: Google Maps
8. Shirehampton Health Centre
There were 409 survey forms sent out to patients at St George & Riverside Medical Practice. The response rate was 34%. When asked about their experience of making an appointment, 8.3% said it was very poor and 8.3% said it was fairly poor. Photo: Google Maps