The GP Patients Survey’s latest results were released a couple of months ago (July 10) and reveal what patients think of their local GP practice.
The Patient Survey saw more than 700,000 complete the questionnaire between December 20 and April 1.
One of the areas the survey focuses on is the patients’ experiences with the reception and administration team at their GP.
Across the country, the majority of patients described their GP reception team as ‘very helpful’ (42%) or ‘fairly helpful’ (41%).
Here we reveal the surgeries in Bristol postcode area where reception teams have been voted the least helpful by you. Surgeries are ranked by the proportion of patients who said the reception and administrative team at their GP practice is ‘very helpful’ or ‘fairly helpful’.
13. Kennedy Way Surgery
38% of patients said the reception team was ‘very helpful’, while 36% said they found the team ‘fairly helpful’. | Google
14. Charlotte Keel Medical Practice
42% of patients said the reception team was ‘very helpful’, while 32% said they found the team ‘fairly helpful’. | Google Maps
15. The Downend Health Group
21% of patients said the reception team was ‘very helpful’, while 56% said they found the team ‘fairly helpful’. | Google Maps
16. Horizon Health Centre
41% of patients said the reception team was ‘very helpful’, while 36% said they found the team ‘fairly helpful’. | Google Maps